What Clients Say
When they are truly heard
"We had reached the point of preparing for surgery. Toby had been chewing his tail badly, had damaged his nails, and had been on steroids for years. It felt like we were constantly managing symptoms without really understanding what was going on. I worked closely with Viviana over the course of around a year. It wasn't just about the behaviour — it was looking at everything underneath it. His diet, his environment, and how he was being supported day to day. Things that, when we looked at them together, started to make sense. We made changes, particularly around his nutrition and how we were responding to him. We didn't go ahead with the surgery. Over time, the chewing stopped, his nails began to recover, and he became more settled in himself. It felt like we were finally supporting Toby, rather than suppressing what he was trying to express."
Ophelia passed before I could get to her. I had been travelling and I wasn't there at the end — that guilt was something I carried for months. The session with Viviana was the first time I felt it lift. She told me things about Ophelia's last hours that no one could have known, things that only made sense to me. She also told me that Ophelia had found peace before she went — and I believed her. I don't have the words for what that gave me back.
Regal had been struggling for months — refusing jumps he used to love, tense in ways that didn't match any physical diagnosis. The vets found nothing. I found Viviana. In the session she identified something in his left shoulder that hadn't shown up on scans, a kind of holding that he'd been carrying since a fall two years earlier. She also described his emotional state with a precision that matched everything I'd observed but hadn't been able to name. He's jumping again.
Luna had been reactive on lead for three years. Every trainer, every approach — nothing really stuck. Viviana spent the session going into what Luna was actually experiencing when she reacted, what the trigger was at the level of feeling rather than behaviour. It was not what I had assumed. The adjustments we made based on that session were small — but they were right. Luna is a different dog to walk now. I only wish I had found this sooner.
Teddy passed eight months before I booked. I had convinced myself that it was too late — that there was nothing left to say or hear. Viviana showed me that was wrong. She connected with him clearly and immediately, and he had things to tell me. Specific things. Things about the life we had shared, about what he had loved, about what he wanted me to know before I let the grief define us. I cried for the whole session. It was the best kind of crying.
Blaze had come off the track with a fear response so deep we didn't know where it had come from. He trusted no one. The rehoming centre warned us. Viviana's session gave us a map — not of his history, but of his interior world: what he needed, what scared him, what he was asking for. We followed it. It took months, but Blaze now meets new people with curiosity instead of fear. She gave us the language to hear him, and that made everything else possible.
Every animal has something to say. You just need someone patient enough to listen.